Dorkside....A little update

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DetectiveHoag
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Re: Dorkside....A little update

Tue Oct 19, 2021 2:49 am

The Scream Man wrote:
Tue Oct 12, 2021 12:45 am
i admit the wait for my Cobra Troopers is getting a little tiring, especially as they're paid for but not shipped
Right there with you. It’s frustrating. Particularly since this is the first time I ordered from them.
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The Scream Man
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Re: Dorkside....A little update

Tue Oct 19, 2021 3:26 am

I have ordered from them before, and this is the first time I've had any sort of issue. Im not bagging on DS, I know they have a lot of things going on. But it's really frustrating.
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Innershade
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Re: Dorkside....A little update

Wed Oct 20, 2021 2:28 pm

Well, almost everything related to the infinity saga series has been pushed back to november.
I Remember having quite the same delay problem last year because of Venom.
I had to remove him from my order to get stuff shipped.
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blobfrombeyond
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Re: Dorkside....A little update

Wed Oct 20, 2021 3:49 pm

It’s tough; I love DS, but still waiting on waves that have been out for weeks (or months) is trying.
I understand Hasbro delivered damaged product.
I hope Hasbro makes it up to DS due to lost revenue of people canceling pre-orders and such.
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Re: Dorkside....A little update

Wed Oct 20, 2021 5:41 pm

I... think this thread has served it's originally intended purpose.
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Re: Dorkside....A little update

Wed Oct 20, 2021 7:00 pm

Enforcer wrote:
Wed Oct 20, 2021 5:41 pm
I... think this thread has served it's originally intended purpose.
Yeah. I think Dorkside needs more luck in maintaining a positive tone in a thread like this, than they need in building their brand through a brick & mortar retail location.

I know the delays are not DS's fault, especially now with the global shipping crisis playing out. And their customer service is the best I've ever encountered in this hobby. Keep fighting the good fight, you beautiful dorks!
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Capman
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Re: Dorkside....A little update

Fri Oct 22, 2021 4:28 am

Saw this banner on the Dorkside main page:

Image

Good news, great joy!
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Ultramane
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Re: Dorkside....A little update

Fri Oct 22, 2021 7:37 am

Capman wrote:
Mon Oct 11, 2021 6:02 am
.- Shameless plug - The Little Rock/North Little Rock area just lost its two major comic book stores since the owner of both retired, and we have a population of 640,000 people in central Arkansas with I-40 and I-30 accessibility. And Robo lives in Arkansas!
would love this
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Re: Dorkside....A little update

Sun Oct 24, 2021 5:54 am

tetragene wrote:awww, bummer about credit cards being needed for pre-orders. I loved being able to use Paypal to get it paid/accounted for already & space out my funds instead of waiting til the product is available to pay (which lately seems to be all at one time, despite the release schedule).
I agree. I like using PayPal for pre-orders.


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The Scream Man
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Re: Dorkside....A little update

Sun Oct 24, 2021 6:15 am

Decided to email DS again about my Troopers, and received another stock answer of "They're coming this month, but preorders are an estimate etc etc." Which I guess is fine. Just frustrating coz i paid for them a couple of months back.
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Re: Dorkside....A little update

Sun Oct 24, 2021 8:21 pm

People are complaining about DS getting stuff late...try ordering from Diamond (who I have an account with). Literally got Bring on The Bad Guys wave in September....SEPTEMBER. So folks that are mad because they don't have AOA could probably relax a little bit.
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Re: Dorkside....A little update

Mon Oct 25, 2021 7:28 pm

I’ve only ordered from DS maybe one other time and had no problem. This time, however, I can’t even get them to respond to my messages. As a result, an order got shipped that I needed to cancel. So I guess now I either have to keep it or return it with me paying shipping. That’s bad enough but ignoring my messages (from Friday and yesterday)is frustrating. Makes me seriously consider cancelling my GI Joe preorders if this is what customer service is like.
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Re: Dorkside....A little update

Mon Oct 25, 2021 7:29 pm

Yep.. this thread needs to die again.
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Re: Dorkside....A little update

Mon Oct 25, 2021 8:25 pm

Dorkside should almost just have thread where they can post updates but nobody else can comment on them
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Re: Dorkside....A little update

Mon Oct 25, 2021 8:35 pm

I can count on one hand how many issues I've had with Dorkside out of countless orders. And none were anything to do with customer service. I can't think of one that was clearly even their fault as it seemed like Hasbro issues they took the brunt of, but their customer service was up front and did what they could to mitigate.

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